You can return an item for a refund or size exchange within 30 days of receiving your order. Refer to the email received after placing the return request. There will be directions on the address details and how to place your tracking ID. You must use

<h3 id="isPasted">Returning an Item</h3>You can return an item for a refund or size exchange within 30 days of receiving your order.<ul><li>Go to the<a href="https://f49eef3b.aftership.com/returns" title="Returns Portal">&#xA0;Returns Portal</a> to start your return.</li><li>We&#x2019;ll provide a local return address (US, UK, Canada, Australia, or China).</li><li>Return shipping to the return location is paid by the customer. We do not provide shipping labels.</li><li>If tax payment is required to be shipped back to our China return label, customers must pay the tax as we are not responsible for that payment.</li><li>Items must be unworn, unwashed, scent-free, and in original packaging (tags and clear plastic bags with product barcodes). We may reject your return if it doesn&apos;t fit these return requirements.</li><li>We only offer one return process per item in your order. That means you cannot ask for another exchange/refund again if the exchange does not fit you.</li><li>Ship your return and enter your return tracking ID details within 7 days after we approve your request, or your return request may auto expire and you will need to restart another request.</li><li>Allow for 3 - 4 days for us to review your return requests.</li></ul><h3 id="exchanges">Exchanges</h3><ul><li>You return the item, and we&#x2019;ll cover the shipping cost of the replacement.</li><li>If your requested exchange item is out of stock when processing, a refund will be issued instead.</li><li>We cannot issue a return on a part of a set.</li></ul><h3 id="how-do-i-ship-back-the-items">How do I ship back the items</h3>Refer to the email received after placing the return request. There will be directions on the address details and how to place your tracking ID. You must use tracked shipping, and we&#x2019;re not responsible for returns we don&#x2019;t receive.<h3 id="my-question-is-not-addressed">My question is not addressed</h3>If you have any queries regarding return or refunds, please contact us.

How to start a return

Refer to the approval email received after placing the return request. There will be directions on the address details and how to place your tracking ID. We have different locations for different countries (US, CAN, UK, AUS, CHN). You must use tracke

Refer to the approval email received after placing the return request. There will be directions on the address details and how to place your tracking ID.&#xA0;We have different locations for different countries (US, CAN, UK, AUS, CHN).You must use tracked shipping for returning your items back to us, and we&#x2019;re not responsible for returns we don&#x2019;t receive or returns with no successful delivery notifications.

How do I ship back my return?

Once we receive and inspect your return, we’ll issue your refund. Refunds go back to your original payment method. We do not refund the shipping costs, only the item cost. It may take up to 10 business days for the funds to go back to your account. T

Once we receive and inspect your return, we&#x2019;ll issue your refund.Refunds go back to your original payment method. We do not refund the shipping costs, only the item cost. It may take up to 10 business days for the funds to go back to your account.The following refunds options are supported:<ul><li>Refund to the original payment method</li><li>Refund to store credit (if applicable)</li></ul>If your original payment method no longer exists, please notify us before we proceed with the refund. If it&apos;s been processed already we will need notification from the bank to prove that the refunded funds were bounced back/rejected. After verifying that the funds were not successfully received we can provide a different refund method such as In-store Credit/Paypal payment. If there is no successful notice of rejection we cannot provide an alternate refunding solution. In this case please check with your bank.

When will I receive my refund?

If you have returned an order for an exchange, we will dispatch your exchange package within 3 business days after your return package has arrived to our return warehouse locations. If after this period you still have no yet received notification tha

If you have returned an order for an exchange, we will dispatch your exchange package within 3 business days after your return package has arrived to our return warehouse locations.If after this period you still have no yet received notification that your exchange order has been dispatched, please contact us and we will help speed up the process.Always remember to save your tracking information for your return so you are able to show us that your package has arrived to our return warehouse locations. Without this we cannot send out the exchange order.If your return does not arrive within 30 days of accepting your return request, we may close your return request. We are not responsible for fulfilling the return after that, and any exchange orders created will be cancelled.

When will my exchange item be dispatched?

If you have not yet received your refund, please check with your bank/account company and also contact us.

If you have not yet received your refund, please check with your bank/account company and also contact us.

Haven’t received the refund

You may only exchange for a different size. We do not support exchanges for a different colour. We also no longer accept return/exchanges for parts of a set.

You may only exchange for a different size. We do not support exchanges for a different colour. We also no longer accept return/exchanges for parts of a set.

Can I exchange an item for another size, style or color?

We no longer accept returns for part of a set, unless the items were purchased as individual items of a bundle set. If your item was originally purchased as one multi-piece set, then we no longer accept returns for that.

We no longer accept returns for part of a set, unless the items were purchased as individual items of a bundle set. If your item was originally purchased as one multi-piece set, then we no longer accept returns for that.

Can I return part of a set?

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