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Returns and Refunds Policy

Shipping policy

Sizing Help

Angel Ruche

Find answers about Angel Ruche orders, shipping, returns, and sizing. Visit our Help Desk or reach out to our support team for assistance.

Angel Ruche Help Center

When is my order shipped?

How can I find my order number?

How will I know if my order is confirmed?

Can I make changes or cancel my online order?

How can I track the status of my order?

What if I place an order and Angel Ruche doesn't have the item in stock?

What is a Pre Order item? What if I want to cancel a Pre Order?

I placed an order with Alipay/Paypal for a pre order/order item. How will I be refunded it I want to cancel that order?

Price Adjustments within 10 days of purchase

What do I do if I receive the wrong item in my order?

The item I received is damaged

My order was marked delivered but it’s not here.

Order Issues

Orders

How to start a return

How do I ship back my return?

When will I receive my refund?

When will my exchange item be dispatched?

Haven’t received the refund

Can I exchange an item for another size, style or color?

Can I return part of a set?

Returns

What forms of payment are accepted for online purchases?

Why is my payment not going through?

Can I ship an order to a P.O. box?

What are the shipping fees?

Do I need to pay customs tax?

Do you ship internationally?

Billing & Shipping

Is it safe to use my credit card?

What browser works best with the angelruche.com site?

How can I close/deactivate my account?

Privacy & Tech Support

Sizing Guide

When will an item be restocked?

How to wash and care for my product

Products

How do I contact Angel Ruche for collabs?

PR & Media

Privacy Policy

Terms of Service

Shipping Policy

Policies

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