We believe in providing a safe and secure experience for all of our online visitors. While we and our partners use industry standard security measures designed to protect your information, please note that no data transmitted over the Internet or sto

We believe in providing a safe and secure experience for all of our online visitors. While we and our partners use industry standard security measures designed to protect your information, please note that no data transmitted over the Internet or stored and utilized for business purposes can be guaranteed to be completely secure. No security measures are perfect or impenetrable. You can reduce risk by using common sense security practices such as choosing a strong password, using different passwords for different services, and using up-to-date antivirus software.

Is it safe to use my credit card?

angelruche.com is currently optimized for the latest two versions of all major browsers (Google Chrome, Mozilla Firefox, Apple Safari for MacOS, Microsoft Edge, Opera, Apple Safari for iOS, Google Chrome for Android). Javascript and Cookies must be e

angelruche.com is currently optimized for the latest two versions of all major browsers (Google Chrome, Mozilla Firefox, Apple Safari for MacOS, Microsoft Edge, Opera, Apple Safari for iOS, Google Chrome for Android). Javascript and Cookies must be enabled. Please see your browser&apos;s help section for more information.

What browser works best with the angelruche.com site?

Please contact us with email at support@angelruche.com and our team will help you with your request.

Please contact us with email at support@angelruche.com and our team will help you with your request.

How can I close/deactivate my account?

Support@angelruche.com 
Monday - Friday 10:00 AM - 06:00 PM HKT

About Us

Returns and Refunds Policy

Shipping policy

Sizing Help

News

Angel Ruche

Privacy & Tech Support

When is my order shipped?

How can I find my order number?

How will I know if my order is confirmed?

Can I make changes or cancel my online order?

How can I track the status of my order?

What if I place an order and Angel Ruche doesn't have the item in stock?

What is a Pre Order item? What if I want to cancel a Pre Order?

I placed an order with Alipay/Paypal for a pre order/order item. How will I be refunded it I want to cancel that order?

Price Adjustments within 10 days of purchase

What do I do if I receive the wrong item in my order?

The item I received is damaged

My order was marked delivered but it’s not here.

Order Issues

Orders

How to start a return

How do I ship back my return?

When will I receive my refund?

When will my exchange item be dispatched?

Haven’t received the refund

Can I exchange an item for another size, style or color?

Can I return part of a set?

Returns

What forms of payment are accepted for online purchases?

Why is my payment not going through?

Can I ship an order to a P.O. box?

What are the shipping fees?

Do I need to pay customs tax?

Do you ship internationally?

Billing & Shipping

Sizing Guide

When will an item be restocked?

Products