The item I received is damagedUpdated 3 hours ago
If you believe the purchased product is faulty or defected, reach out to us ASAP within 14 days of delivery date. After this date we may not be able to provide compensation.
We will request these information from you to verify the situation:
- Your order number
- Pictures of the defect/damage, and package with barcode and tags
- Detailed description of what happened
If you have worn or washed your item, we will not provide compensation or offer refunds/replacements for those items. Please follow fabric care instructions properly so your items will last a long time!