Billing & Shipping
What forms of payment are accepted for online purchases?
We accept VISA, Mastercard, Union Pay, Paypal, Alipay, Apple Pay, American Express, Shop Pay, and In-store Credits.
Why is my payment not going through?
We have had customers notify us of this issue when they try to pay on our site. We recommend trying a different device to make the payment as that usually solves the issue. We apologise as we do not yet have a proper solution for this yet, other than
Can I ship an order to a P.O. box?
We cannot ship to PO boxes, please use a street address for your deliveries.
What are the shipping fees?
Shipping fees differ from country to country, and depending what shipping option you select. For price and time estimated calculations, please refer to the checkout page after inputting your address for the most up to date information. You can do thi
Do I need to pay customs tax?
If you are purchasing from us, Angel Ruche will reimburse all customs tax costs. However sometimes we are unable to pay it beforehand due to logistical reasons, so we will reimburse you over as a refund/in-store credit/paypal using USD. We aim to not
Do you ship internationally?
We ship internationally to multiple countries. However we do not ship to all countries, because sometimes shipping cost or customs tax is too high, making it impossible for us to afford paying it. You can check if your country is available for delive