Support@angelruche.com 
Monday - Friday 10:00 AM - 06:00 PM HKT

Returns and Refunds Policy

Shipping policy

Sizing Help

Angel Ruche

<p><a data-fr-linked="true" href="https://angelruche.com/policies/terms-of-service" id="isPasted">https://angelruche.com/policies/terms-of-service</a></p>

https://angelruche.com/policies/terms-of-service

Terms of Service

Policies

When is my order shipped?

How can I find my order number?

How will I know if my order is confirmed?

Can I make changes or cancel my online order?

How can I track the status of my order?

What if I place an order and Angel Ruche doesn't have the item in stock?

What is a Pre Order item? What if I want to cancel a Pre Order?

I placed an order with Alipay/Paypal for a pre order/order item. How will I be refunded it I want to cancel that order?

Price Adjustments within 10 days of purchase

What do I do if I receive the wrong item in my order?

The item I received is damaged

My order was marked delivered but it’s not here.

Order Issues

Orders

How to start a return

How do I ship back my return?

When will I receive my refund?

When will my exchange item be dispatched?

Haven’t received the refund

Can I exchange an item for another size, style or color?

Can I return part of a set?

Returns

What forms of payment are accepted for online purchases?

Why is my payment not going through?

Can I ship an order to a P.O. box?

What are the shipping fees?

Do I need to pay customs tax?

Do you ship internationally?

Billing & Shipping

Is it safe to use my credit card?

What browser works best with the angelruche.com site?

How can I close/deactivate my account?

Privacy & Tech Support

Sizing Guide

When will an item be restocked?

How to wash and care for my product

Products

How do I contact Angel Ruche for collabs?

PR & Media

Privacy Policy

Shipping Policy

Terms of ServiceUpdated 2 months ago