Can I make changes or cancel my online order?Updated 2 days ago

You may request to cancel or edit your order within 24 hours of placing it. Please contact our Customer Support team as soon as possible, as we cannot guarantee changes if your order has already entered processing.

After 24 hours, orders generally begin processing and changes or cancellations are no longer guaranteed. Most orders are shipped within approximately 3 days.

If your order contains pre-order items, or has not yet been fulfilled after the 24-hour period, you may still contact us to request a cancellation or change. A Customer Support representative will need to check the status of your order and confirm whether your request can still be accommodated.

Once an order has progressed too far into processing or has been shipped, we are unable to cancel or make changes to it.